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July 28, 2023

What Is Radiant Heating?

What kind of heat do you have? Many older homes were built with forced hot air, which brought pollen and allergens from outside. According to WebMD, […]
July 26, 2023

What You Need To Know About Garbage Disposals

Did you know the average American throws away at least 7 pounds of garbage daily? Garbage disposals help reduce that number by breaking up biodegradable food […]
July 20, 2023

When To Replace Your Water Softener

Sometimes you do not need to replace your water softener. It just needs a quick repair. A quality water softener can make all your hard water […]
July 15, 2023

Ways To Prevent Bathroom Plumbing Problems & Solutions

The bathroom is one of the most important rooms in any home. It is a place where we get ready for the day ahead, relax after […]
Tyler Raulin
Tyler Raulin
1727282526
We called Plymouth Plumbing because we had a leak around our water heater and furnace. The problem was diagnosed as being a problem with the water heater. A few days later, we noticed water again in the same places. I called and got the owner on the phone and he and I were able to diagnose the issue as being condensation from the air conditioner and a clogged hose. I was able to fix the issue myself based on his explanation and the water stopped.We received a bill for the full cost of the water heater. I was initially very frustrated with the bill. After discussing with the owner, we were able to work out a compromise on the bill... we did start with a 7 year old water heater and ended up with a brand new one.I will add that the service technician who came to our house was very professional. He did an excellent job replacing the water heater and was done very quickly. There was water around both the water heater and furnace so we understand the reason for the diagnosis. When the owner and I discussed it, he said he was going to share the situation with his technicians to help them diagnose future problems like this.Mistakes happen, but how you respond to them is what really matters. The fact that they took ownership for it, used it as an opportunity to learn and grow, and made it right is what earns trust from customers like us. We will be calling them back the next time we have an issue.
Nate Nennig
Nate Nennig
1724942886
I had a water softener blow it's seal in the middle of the night... Woke up to the broken unit pouring water out all over my basement. Called Plymouth Plumbing & Heating and they were over that morning to help me. They installed a much more durable unit that is still working great!! The tech was professional and friendly, as well. Can't say enough good things about this company! Highly recommended!!
Drew Trilling
Drew Trilling
1722518485
My water heater went out about a month ago. They were quick to help in replacing my water heater with full explanation on everything. Last night the pilot went out and I could not get it to stay lit again. I called and left a voice ail ar night. They called me right when they opened and had someone to my house in the morning. They found the cause and replaced the faulty component under warranty right away. A great company to trust and does want best for the customer. Recommend to anyone.
Susan Katte
Susan Katte
1722446952
They are fantastic. I placed a call this am to make an appt. Much to my surprise, they were here by noon same day. 45 min later my problem was fixed. They did an immaculate clean up job. I highly, highly recommend 🧡
John Wright
John Wright
1716571374
I have been so impressed with this team helping us put in a full bathroom in our basement. We have had multiple plumbers come out over the years but I've never witnessed a team that operated with integrity and partnership this high. The team constantly sought solutions we'd be happy with. When challenges arose they came up with creative solutions always keeping our best interest in mind. Special thanks to Andy + Travis for leading the charge. I can't recommend these guys enough.