What Customers Are Saying About Our Services
See what our happy buyers are saying about our services.
Boomer
21:20 03 Jan 23
Had a new boiler system installed on the last week of December '22. So far, the system is noticeably more efficient with having to run less with more radiant heat produced.Gary and his Apprentice worked a long day getting this system installed but not once faltered in their professionalism and knowledge of my unique heating system.I've had numerous jobs done by Plymouth Plumbing & Heating over the course of 11 years in my home. New sink, garbage disposal, faucet and of course working my my old boiler system multiple times.Prices are fair, given the state of the economy and one certainly gets their moneys worth!I highly recommend Plymouth Plumbing & Heating.
Lindsay Leider
18:24 06 Dec 22
Plymouth Plumbing and Heating installed a water heater for us. The work was completed in an efficient, professional manner and the area was left neat and clean. The owner, Zack, is really involved and easy to work with. We will definitely use them again in the future if the need arises.
Otto Grunow
21:14 07 Nov 22
I've worked with the Plymouth plumbing and heating many times over the last decade. They are always prompt, efficient, and friendly. Always giving me great advice.
kimberly burrows
02:50 16 Jun 22
Plymouth Plumbing & Heating are absolutely amazing! Our sub pump went out & had flooding. They showed up promptly to help. Zack was very friendly, knowledgeable and gave us a solution so that we would not run into this problem again. His technicians are efficient & very friendly as well. I will never go to anyone else again! Thank you PP&H!
Benjamin Payne
18:53 04 May 22
These guys are a dream. I wish all contractors worked like them. They've done a few well pump projects for us and most recently ran the connection from a new deep well to our water pump, which required coordination with a well driller and concrete subcontractors.They bent over backwards to coordinate with the others on the project to make sure costs didn't blow up and the project was done as quickly as possible. They were awesome about reaching to tell me where things stood with the project before I'd even call for an update. They know their craft and do an excellent job explaining the problem, the possible solutions, and answering questions from people like me who don't generally know anything about plumbing.Huge thanks to Zack (owner) and Gary for always exceeding our expectations. Don't bother calling anyone else - these are the guys you want.
Robert Kuster
16:57 08 Apr 22
We recently had PPH do a major update in our home (water heater, water softener, iron filter, reverse osmosis, new hose bib & installed a toilet). Zack was very knowledgeable and was able to address our very hard iron rich well water. After updating 30 year old mechanicals, our water is iron free and drinkable. I cannot recommend these folks enough. They are prompt, professional and stand behind their work. Look no further, this is your next plumber.
Chris Gillson
22:51 13 Mar 22
We called because our drains were backed up and we were not able to use water in the house at all or we had water coming up from the main drain. They showed up quickly and had it all done and taken care of in under an hour! The owner is also a super helpful guy and he came out and got our water heater working for us early in the morning when no one else was available!
Pamela Johnson
21:22 06 Dec 21
I have nothing but great things to say about this business. They have now been at my home a total of three times and all three times they have been professional, on time, and the job was done right!!! No need to look elsewhere!!!
JoAnn Basky
23:20 30 Jul 21
I rarely write a service review but feel compelled. Friday afternoon around 1 I called because my water heater was out. By 4:30 Logan had found and retrieved the last water heater in stock in the area ( after much searching ) AND installed it! Friendly, efficient, professional, and SO HELPFUL! Thank you.
Paul Pfeifer
11:00 26 Jun 21
Outstanding, Professional, Knowledgeable staff.
Glen Kazmierski
10:11 23 Jun 21
We use Plymouth plumbing and heating for all of our plumbing needs. High quality work, friendly, professional, and punctual
Rick Grant
17:07 19 Mar 21
Late Friday night we discovered a problem with the drain in the only shower in our house. We tried to clear it ourselves and used liquid drain cleaners to no avail. We knew with the weekend coming up we'd have little luck of getting a plumber out to help us. We called Plymouth Plumbing and Heating Saturday morning and they were on site within 3 hours. The drain was cleared shortly thereafter and the experienced crew person explained why it had happened. When the bill came, we were pleasantly surprised at the price. A good value from a very responsive team. Highly recommended.
Mark Hansen
13:37 31 Aug 20
We are new to the Plymouth area and had a sewer back up in our house we had only owned 1 week. We called and were told someone would be there in the afternoon. Then we were called and told around noon. Then we were called and told someone would be there in a half hour. Thanks so much for rushing someone over to remedy our issue. Great communication!!!
tom boer
00:26 20 Apr 20
My sump pump broke before a major rain storm coming on a weekend....they were great! ….they responded on a Saturday...explained the situation and options on site...and they installed a new sump pump immediately...I strongly recommend them!!! ... I will definitely use them again!!!....as they were very responsive, professional and very effective in getting the job done in an emergency situation!
Craig Waas
17:03 28 Jan 20
When I hear Plymouth Plumbing and Heating, I think Family! They are always there for you and have your back when you need them. I was doing a remodel and lets just say it was bigger than a bread box....and Plymouth Plumbing and Heating was there every step of the way! Jamey was the mastermind in the trenches getting things done, but the whole team was there supporting me. When there was a "bump" in the remodel I could call or text and knew it would be handled. Never had to worry when will it get done. Boom Done!I HIGHLY RECOMMEND Plymouth Plumbing and Heating for ALL your plumbing needs!
Christina Hembel
17:56 21 Jan 20
I would definitely go back to, and refer others to Plymouth Plumbing & Heating. I have used there services on several occasions. They are prompt and efficient. Definitely the place to go for plumbing needs.
James Goldbeck
14:18 21 Jan 20
Jack and the team at PPH have done a wonderful job on our apartment building heating issue. We had another water heating company out here who could not solve the problem. PPH figured it out and fixed it within 2 hours. Thank you PPH!
Jeffrey Johnson
17:57 02 Nov 19
Very helpful , unfortunately I was looking to replace a 40 year old part .
Nick Deering
16:58 12 Oct 19
We were having trouble with our boiler on a Saturday and Adam was out to our house within an hour. Great service, definitely recommend.
Ann Aswegan
02:22 14 Aug 19
We live near Lake Michigan in an older home without a basement and for many years we have experienced problems of water accumulating in the crawlspace area under our main floor. We’ve asked several contractors and plumbers in our area to assess the situation, but none of them have offered any viable solutions. I decided to widen my search for answers and was drawn to the Plymouth Plumbing website. I called them and was able to set up an appointment a couple of days later for a free estimate. About 30 minutes before the plumber was due to arrive, I received a call from his office letting me know that he was running about 45 minutes late. The receptionist asked if I would be willing to wait or prefer to reschedule. I suggested 4 pm that afternoon and he arrived right on time. Jack Dellger is the third generation owner of a family business and has had a lot of experience with these water-related issues. He listened carefully to my questions, checked out the crawlspace, and then walked around the perimeter of the house pointing out where and how water could seep under the house when it rains. He gave me several suggestions about how to change the slope of the land so rain water would drain away from the house; where to seal up the wide cracks between our cement front stoop and the base of the adjacent siding; how to improve on the existing gutters, and where we needed to add additional ones. When I asked him for some recommendations of whom he trusted to do those jobs, he not only provided me with names, but offered to call them for me and see how soon they would be available to come and give us an estimate for the necessary improvements. Although he declined my offer to pay him for his consultation, he said that the next time we had any plumbing problems, he hoped we would give him a call. I enjoyed meeting Jack and appreciated the way he clearly explained everything. We will definitely contact Plymouth Plumbing and Heating for any plumbing issues that we may encounter in the future.
Rebecca Rose
01:40 20 Jul 19
Updated Review: we got the bill and it was about $200 more than we were anticipating. I get that it was a weekend, but almost $600 to clean a main drain? Not happy about that! I wonder how much of that includes the 20 minutes the plumber spent messing around with the auger that was put away wrong from the last service, his words, while he was cursing the last person who used it, under his breath, ????Original review: We experienced an unexpected plumbing issue arise during the 4th of July weekend. We called Plymouth Plumbing and Heating, as well as about 10 other companies, on a Sunday of a holiday weekend. They WERE THE ONLY ONE to call us back and send a plumber out! Not all websites that say "24/7 emergency calls" actually mean it, because no one else was able to send a guy out on a Sunday.Thank you for your prompt response. We will call you again and would recommend you to others for a prompt and efficent experience.
Rebecca Rose
19:34 07 Jul 19
We experienced an unexpected plumbing issue arise during the 4th of July weekend. We called Plymouth Plumbing and Heating, as well as about 10 other companies, on a Sunday of a holiday weekend. They WERE THE ONLY ONE to call us back and send a plumber out! Not all websites that say "24/7 emergency calls" actually mean it, because no one else was able to send a guy out on a Sunday.Thank you for your prompt response. We will call you again and would recommend you to others for a prompt and efficent experience.
Jessica Keyes
20:01 14 May 19
Great service. Clean and courteous technician. Fixed our drainage issues in a timely manner with very little mess. Thank you Plymouth Plumbing for getting us flowing again.
Shawn Keys
16:48 23 Apr 19
We had a disaster in our house - the sewage pipe in the basement had cracked and waste backup was causing major leakage from overflowing toilet and shower. One call to PP&H brought Jamie out to investigate. He analyzed the situation, took pictures, even checked the septic tank. The next day, he was back out at the house with Dylan and together, from 7:15 to 3, they transformed a miserable situation into a good one...AND endured some pretty revolting work conditions in the process. They did a fantastic job quickly and thoroughly and without a single moan or groan. THANK YOU!!!
Brian Schumacher
21:30 19 Apr 19
Excellent service! I have used them on both of rental units and always on time and excellent work and always willing to work with you. 5 stars from me????
Brian Schumacher
21:30 19 Apr 19
Excellent service! I have used them on both of rental units and always on time and excellent work and always willing to work with you. 5 stars from me????
Amy Madson
01:11 13 Apr 19
They did a wonderful job with our bathroom and laundry remodel! So patient with us during the process. They were clean with all projects they did and were so helpful! Price was great!
Josh Wall
01:01 14 Mar 19
PP&H did A great job on our main level half bath installation. Jack was able to be a one stop shop with other contractors and took away all the hassle. Josh
Josh Wall
11:24 13 Mar 19
PP&H did A great job on our main level half bath installation. Jack was able to be a one stop shop with other contractors and took away all the hassle.Josh
Alliee Konz
18:06 28 Feb 19
My husband and I are selling our house and it needed some plumbing repairs. We had a huge cast iron galvanized sewer pipe that needed to be replaced in the basement. Jack came out in the cold fresh snow, to give me an estimate. He was the most friendly guy, and so knowledgeable! He explained all the terms so i would understand them. Within a week i had two guys out here. They did an amazing job, and even cleaned up after themselves. So impressed!!! I WILL hire them again!!! so pleased with the service i received and would recommend to anyone!
Thomas Cvetan
18:02 10 Dec 18
I had a great experience getting a plumber to come out one day after I had called to set up an appointment to help with setting up a new dishwasher and refrigerator that needed to be hooked up to our copper water supply lines.
Lisa Huehns
14:23 24 Aug 18
The crew did a fantastic job; they were on time, efficient, took initiative and were very knowledgeable about the water heater they installed. Top notch business all around. Thank you for an great experience.
Kristen Brazzale
00:26 13 Aug 18
Contacted Plymouth Plumbing and Heating on a Sunday as we discovered our water heater had leaked all over our basement. Left a message on the emergency line and received a call back a few minutes later. They were out at our house about 2 hours later and installed a new water heater in and hour. Excellent service considering we were not previous customers and it was a weekend. Thank you so much!
Lynette Fiebrink
23:14 25 Jun 18
I have been using Plymouth Plumbing & Heating for a number of years. Always professional, timely and friendly. They work quickly and always clean up and the cost is always reasonable. The office staff are very knowledgeable and very nice to work with. I would recommend them for any plumbing need.
