What Customers Are Saying About Our ServicesSee what our happy buyers are saying about our services.
02:22 14 Aug 19
We live near Lake Michigan in an older home without a basement and for many years we have experienced problems of water accumulating in the crawlspace area under our main floor. We’ve asked several contractors and plumbers in our area to assess the situation, but none of them have offered any viable solutions. I decided to widen my search for answers and was drawn to the Plymouth Plumbing website. I called them and was able to set up an appointment a couple of days later for a free estimate. About 30 minutes before the plumber was due to arrive, I received a call from his office letting me know that he was running about 45 minutes late. The receptionist asked if I would be willing to wait or prefer to reschedule. I suggested 4 pm that afternoon and he arrived right on time. Jack Dellger is the third generation owner of a family business and has had a lot of experience with these water-related issues. He listened carefully to my questions, checked out the crawlspace, and then walked around the perimeter of the house pointing out where and how water could seep under the house when it rains. He gave me several suggestions about how to change the slope of the land so rain water would drain away from the house; where to seal up the wide cracks between our cement front stoop and the base of the adjacent siding; how to improve on the existing gutters, and where we needed to add additional ones. When I asked him for some recommendations of whom he trusted to do those jobs, he not only provided me with names, but offered to call them for me and see how soon they would be available to come and give us an estimate for the necessary improvements. Although he declined my offer to pay him for his consultation, he said that the next time we had any plumbing problems, he hoped we would give him a call. I enjoyed meeting Jack and appreciated the way he clearly explained everything. We will definitely contact Plymouth Plumbing and Heating for any plumbing issues that we may encounter in the future.
01:40 20 Jul 19
Updated Review: we got the bill and it was about $200 more than we were anticipating. I get that it was a weekend, but almost $600 to clean a main drain? Not happy about that! I wonder how much of that includes the 20 minutes the plumber spent messing around with the auger that was put away wrong from the last service, his words, while he was cursing the last person who used it, under his breath, 🙄Original review: We experienced an unexpected plumbing issue arise during the 4th of July weekend. We called Plymouth Plumbing and Heating, as well as about 10 other companies, on a Sunday of a holiday weekend. They WERE THE ONLY ONE to call us back and send a plumber out! Not all websites that say "24/7 emergency calls" actually mean it, because no one else was able to send a guy out on a Sunday.Thank you for your prompt response. We will call you again and would recommend you to others for a prompt and efficent experience.
19:34 07 Jul 19
We experienced an unexpected plumbing issue arise during the 4th of July weekend. We called Plymouth Plumbing and Heating, as well as about 10 other companies, on a Sunday of a holiday weekend. They WERE THE ONLY ONE to call us back and send a plumber out! Not all websites that say "24/7 emergency calls" actually mean it, because no one else was able to send a guy out on a Sunday.Thank you for your prompt response. We will call you again and would recommend you to others for a prompt and efficent experience.
20:01 14 May 19
Great service. Clean and courteous technician. Fixed our drainage issues in a timely manner with very little mess. Thank you Plymouth Plumbing for getting us flowing again.
16:48 23 Apr 19
We had a disaster in our house - the sewage pipe in the basement had cracked and waste backup was causing major leakage from overflowing toilet and shower. One call to PP&H brought Jamie out to investigate. He analyzed the situation, took pictures, even checked the septic tank. The next day, he was back out at the house with Dylan and together, from 7:15 to 3, they transformed a miserable situation into a good one...AND endured some pretty revolting work conditions in the process. They did a fantastic job quickly and thoroughly and without a single moan or groan. THANK YOU!!!
21:30 19 Apr 19
Excellent service! I have used them on both of rental units and always on time and excellent work and always willing to work with you. 5 stars from me👍
01:11 13 Apr 19
They did a wonderful job with our bathroom and laundry remodel! So patient with us during the process. They were clean with all projects they did and were so helpful! Price was great!
11:24 13 Mar 19
PP&H did A great job on our main level half bath installation. Jack was able to be a one stop shop with other contractors and took away all the hassle. Josh
18:06 28 Feb 19
My husband and I are selling our house and it needed some plumbing repairs. We had a huge cast iron galvanized sewer pipe that needed to be replaced in the basement. Jack came out in the cold fresh snow, to give me an estimate. He was the most friendly guy, and so knowledgeable! He explained all the terms so i would understand them. Within a week i had two guys out here. They did an amazing job, and even cleaned up after themselves. So impressed!!! I WILL hire them again!!! so pleased with the service i received and would recommend to anyone!
18:06 28 Jan 19
Our heat went out Sunday night before the big snowstorm. We called ASAP in the morning and he was here not long after fixing the problem as always!!! We now have a warm toasty home again. Very polite, professional, informational on what was needed to be done, as well as answer our questions very quickly! Highly recommend their business. Thank you so much!
23:04 08 Jan 19
Came out today and replaced our sewer main. They were right on time and got it done in a day. Would use them again for any plumbing issues.
18:02 10 Dec 18
I had a great experience getting a plumber to come out one day after I had called to set up an appointment to help with setting up a new dishwasher and refrigerator that needed to be hooked up to our copper water supply lines.
14:23 24 Aug 18
The crew did a fantastic job; they were on time, efficient, took initiative and were very knowledgeable about the water heater they installed. Top notch business all around. Thank you for an great experience.
00:26 13 Aug 18
Contacted Plymouth Plumbing and Heating on a Sunday as we discovered our water heater had leaked all over our basement. Left a message on the emergency line and received a call back a few minutes later. They were out at our house about 2 hours later and installed a new water heater in and hour. Excellent service considering we were not previous customers and it was a weekend. Thank you so much!
13:37 04 Aug 18
Just got a new shower from Plymouth Plumbing and Heating! We LOVE it! They did an awesome job and were so accommodating! We highly recommend them for your plumbing needs! Very friendly and professional!
00:00 17 Jul 18
They did a fantastic job! Very prompt and professional, and got the job done quickly. I definitely recommend them!
23:14 25 Jun 18
I have been using Plymouth Plumbing & Heating for a number of years. Always professional, timely and friendly. They work quickly and always clean up and the cost is always reasonable. The office staff are very knowledgeable and very nice to work with. I would recommend them for any plumbing need.
18:48 27 Dec 17
They were able to figure out quickly where the leak was coming from and was in and out in 30 minutes.
16:19 24 May 17
19:19 26 Jul 15
Always there when we've needed them. Great service and staff!
15:50 23 Feb 15
We have always had PP&H for our needs. Never disappointed. Profession and polite. Always the first people we call!!
Bonnie Richards Bermke
19:07 02 Sep 14